Cover Ophthalmologist Datuk Dr Nor Fariza Ngah and her team have helped put Malaysia on the global map for retinal-related research (Photo: Prince Court Medical Centre)

Ophthalmologist Datuk Dr Nor Fariza Ngah and her team have helped put Malaysia on the global map for retinal-related research

It’s hard to believe that Datuk Dr Nor Fariza Ngah was at one point told not to do “too much”.

Imagine hearing these words in the midst of setting up a tertiary centre for Malaysia’s first medical retina service under the Ministry of Health, turning it into the largest of its kind in Malaysia with ten branches across the nation (including in Sabah and Sarawak). 

Similarly, even after her long-fought proposal for a project using AI to screen and categorise retina diseases was initially turned down, she and her team persisted, working with AI experts and eventually launching the ‘Dr. Mata’ in 2023, a screening innovation whose AI grading abilities can categorise the stages of diabetic retinopathy in addition to detecting abnormalities.

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In short, not even Fariza’s exceptional journeys have been without the pitfalls of rejection and hurdles along the way. 

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Above Dr Fariza was motivated by a desire to make retina treatments available to those who were previously told that nothing could be done for inherited retina diseases

Despite the initial resistance from superiors who didn’t prioritise ophthalmology—back then generally considered a small surgical discipline—Fariza persevered, recognising that greater Malaysian participation in global ophthalmology research was crucial to overcoming this barrier and transforming eye care in Malaysia.

“Changing this mindset among the giants in the surgical fraternity and policymakers became one of my missions,” recalls Fariza, who is deputy director general of health, research and technical support at the Ministry of Health, where she also holds a position as national head of ophthalmology services in Malaysia.

A senior consultant ophthalmologist at Prince Court Medical Centre and Head of the Ophthalmology Department at Hospital Shah Alam, Fariza was invited to speak at the first ever Malaysia Women Ophthalmology Forum organised by Roche Malaysia in conjunction with International Women’s Day 2024, celebrating gender diversity, excellence and inclusivity within this area of specialisation. 

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Above May 2023: Datuk Dr Fariza at the launch of the National Health & Morbidity Survey 2022 (Photo: Ministry of Health)

“My passion is seeing the potential for treatment availability to preserve vision for those suffering from conditions like infectious disease, ocular melanoma, ocular tumours, and inflammatory retina disease. During my early years in ophthalmology training, there were no treatments for age-related macular degeneration (AMD), diabetic maculopathy (except for laser), or other inherited retinal diseases. Those diagnosed with these conditions were told that no treatment was available,” says Fariza.

“During my subspecialty training at Moorfields Eye Hospital in London, photodynamic therapy and anti-vascular endothelial growth factor treatments were first introduced. I was determined to learn as much as possible to bring this knowledge back to our ophthalmologists and offer these treatments to our patients.”

This pioneering medical professional tells us more about the highs and lows of her journey and her hopes for the future of ophthalmology in Malaysia in the Q&A below. 

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Above Dr Fariza is deputy director general of health, research and technical support at the Ministry of Health

What inspired you to pursue a career in ophthalmology?

I was born and raised in Kuala Terengganu. My father, a teacher who eventually retired as a State Education Officer, always hoped that one of his children would become a doctor. I pursued my studies at the University of Malaya, where I completed my MBBS. Initially, I was interested in forensic medicine and planned to follow that path.

However, ophthalmology caught my attention, and there was no turning back. I spent almost three years in a neurology posting before joining the ophthalmology program. My experience with great teachers in neurology deepened my interest in ophthalmology, as the brain is directly connected with the eye and vision.

What do you love most about this field?

Ophthalmology is a unique speciality that combines both medical and surgical exposure. Its surgeries are intricate, requiring high skill, focus, and immediate action. We deal with vision, one of the most important senses, often taken for granted by many individuals.

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Above Dr Fariza was invited to speak at the first ever Malaysia Women Ophthalmology Forum organised by Roche Malaysia in March 2024

What were the biggest challenges of setting up a tertiary centre for the first medical retina service in the Ministry of Health?

The journey was tough and not straightforward. One must effectively communicate the needs of the ageing population to policymakers while also encouraging more people to pursue this subspecialty.

Due to a lack of knowledge about these diseases, I started by raising awareness and providing continuous medical education not only to ophthalmologists but also to policymakers. I strategised ways to secure financial support for acquiring essential diagnostic tools for assessment, diagnosis, and monitoring. Additionally, I sought budget allocations for new treatment modalities. 

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What was your plan to elevate ophthalmology research in Malaysia to a global stage? 

Ophthalmology has often been considered a small surgical discipline, and our requests may not have been seen as a major priority. Changing this mindset among the giants in the surgical fraternity and policymakers became one of my missions.

To ensure we were recognised among the giants, I knew involvement in global research was crucial. With our pool of patients, we could significantly contribute to research activities. I am grateful to everyone in the retina industry who supported me from the start of my medical retina and uveitis career. Their support allowed me to connect with global players in the field, get involved in multi-centred retinal research, and put Malaysia on the world map for retinal-related research.

Over time, my team grew larger, and I am blessed to have dedicated and committed individuals in the medical retina. From a single centre in Selayang, we expanded to a second in Hospital Kuala Lumpur, then a third in Shah Alam, and now we have ten medical retina centres.

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Above "One must effectively communicate the needs of the ageing population to policymakers while encouraging more people to pursue this subspecialty," -- Datuk Dr Nor Fariza Ngah

From identifying opportunities to maintaining momentum through challenges, what do you think it takes to develop a pioneering mindset?

Determination and perseverance are essential. Facing resistance and discouragement, I persisted despite being told not to do too much. I refused to accept negative statements and continued pursuing what I believed was necessary.

There was a time when I considered leaving the Ministry of Health to join a university where I believed I could contribute more. However, my boss convinced me otherwise, and I remain here in the Ministry of Health today.

Maintaining a positive and optimistic mindset is crucial for staying motivated and inspiring others, especially during tough times. Networking and collaboration are equally important; building strong connections with industry partners, mentors, and peers provides valuable insights and support. 

What is your vision for the future of ophthalmic care in the country?

My primary goals and vision are to ensure that no patient in need of eye care is left behind, whether they are in remote, underserved, rural, or urban areas, and regardless of their socioeconomic status. I aim to see eye care providers working collaboratively, both in public and private sectors, with ophthalmologists and optometrists complementing each other to deliver comprehensive eye care in Malaysia.

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